Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders podsmall are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have got received a blunder from your local shipping and delivery service and would like to cancel your order, very first check your e mail and/or spam filtration to make sure you clicked upon the correct delivery address and/or LINK. Once this provides been done, when you are still thinking about continuing, simply reply to the e-mail with the details of your request and you should greatly appreciate virtually any assistance you may possibly offer. For specialized issues, you might need to make contact with customer care via their contact number: (Toll Free). Alternatively, if you have any other questions, you could send us a great email and we will try our best to be able to assist you.
Your bundle will arrive at your own door within more effective to ten functioning days. Please note of which shipping times may vary from 1 courier company to another. Hence, it is, constantly preferable to purchase with a trustworthy company. To help ensure your bundle arrives safely, we always advise of which you sign your own parcel’s “Thanks Regarding Sending” section mainly because it arrives. Your local delivery services are usually required to obviously display this signature confirmation on all sent items, including Element Vape items.
When your parcel has arrived at your doorway, you need to collect it as soon since possible. This is normally done simply by completing a self-addressed, stamped envelope together with your return deal with and tracking quantity. Upon arrival, keep your unit is totally charged and well prepared to start using it immediately. Do not wait for your Component Vape product in order to warm up; this can not be stressed enough, particularly in the case of rechargeable batteries.
As defined inside the above paragraph, when shipping to be able to UK residents, delivery is going to be facilitated simply by certainly one of our nationwide network of courier companies, such because DPD, FED EX or UPS : but please permit for additional fees to be taken into consideration whenever placing your order. Customers located within just the Republic of Ireland are not allowed to get online. Inside most cases, consumers located within the particular Republic of Ireland will be not able to purchase the item by using credit playing cards or debit cards. We are currently encountering some issues together with credit card fraud in Europe as well as in certain cases, payments made making use of these methods might be declined or perhaps reversed. In addition, all deliveries in order to EU customers might be subject to taxes and import duties.
Any time shipping internationally, please note that persuits procedures are really time-consuming and usually require the help of a great independent customs dealer. In the circumstance of an imported product, delivery occasions will be reliant on your courier’s international delivery services and transit occasions may greatly exceed our internal shipping and delivery estimates. In case you are not sure of expected transportation times, please make contact with us immediately. International orders will generally arrive within 3 to 5 business days after payment has been received.
For all questions regarding this matter, you should note that all queries should be directed towards our business headquarters. Should an individual need to make changes or inquire concerning our services inside general, you can do so in anytime during company hours, Monday via Friday, except Saturday, Wednesday, and Thursday. Should you have any other queries, you can both contact our customer service team or one of our own sales representatives in the main office. In case you prefer to location your order on-line, you are welcome to visit our website and follow typically the simple instructions provided. All billing and ordering information will certainly be provided from the click of a button.
As always, we strongly suggest that all requests be paid with regard to entirely before delivery or delivery regarding products. Any changes to shipping or delivery policies is going to be clearly indicated after receipt of repayment. In the event of a problem in any product, please contact all of us right away for a return or alternative. As long since your satisfaction is usually our number one priority, all of us will work along with one to make certain that you possess the very best digital products available.